SHIPPING

The shipping is carried out with few exceptions (Musterplatten and individual orders of KunstharzFugenmörtel (colorierter Quarzkies) und Imprägnierung) exclusively through our in-house logistics: SL Schwedt Logistics.

The delivery of all polygonal plates from 5 m² is generally carried out with a Portable forklift. Our portable forklifts are rough terrain forklifts and have road approval. Nothing is impossible - we have already driven them in the forest and 2 km on the dike. No path is too far for us - Our broken stone slabs always reach our customers – guaranteed!

We can certainly arrange shipping outside of Germany but within the EU upon request, especially as we often deliver to Austria. Whether it's Sylt or Pellworm, everything is no problem for Schwedt Logistics. Deliveries to islands must be requested separately, as there are additional fees for trains or ferries.

We generally carry out a 3-fold notification, so you are always informed about when your goods will arrive.

  1. Rough notification after order
  2. 2 days before delivery
  3. An hour before arrival by the driver

AROUND SHIPPING

How are the natural stone slabs delivered?

With our own trucks and forklifts, of course palletized.

The COMPRESA terrace package consists of how many pallets?

Your order of 20 m² equals 5 pallets (1.20 × 0.80 m).

What are the shipping costs?

For the delivery of natural stone slabs from 5 sqm, we do not charge any shipping costs. All prices already include shipping.

Shipping of sample stones:
Since a sample is meant to give you the opportunity to comfortably test the slabs in color, structure, surface, and texture from home, the shipping will be free of charge via DHL parcel delivery within 2-3 days. Since a sample shipment usually contains 3 stones for selection, it is not necessary to order the item more than once. However, if someone adds the sample item to the shopping cart more than once, they will have to bear the corresponding shipping costs depending on the quantity.

Do you also ship a mix of natural stone slabs e.g. 10 m² of type A and 10 m² of type B?

Yes, this also happens frequently. Contact us with your request, for a small additional fee we can also pack it for you.

Will the COMPRESA terrace package be delivered individually?

No, the delivery is done by our own truck. Everything complete and from one source!

Does bruchsteinplatten.de also deliver to a residential area?

Of course, we deliver with our own shipping company. All our drivers speak German. If our truck is not allowed to drive up to the delivery location, the driver will bring the pallets to you with a pallet jack.

Shipping of sample stones

Since a sample is there to give you the opportunity to comfortably test the plates in color, texture, surface, and feel from home, the shipping will be free of charge via DHL parcel delivery within 2-3 days. As a sample shipment usually contains 3 stones for selection, it is not necessary to order the item more than once. However, anyone who adds the sample item to the shopping cart more than once will have to bear the corresponding shipping costs depending on the quantity.

So you can reach us personally

Support and advice from Monday - Friday from 8 am - 4 pm

Phone: +49 (0) 3332 26 70 78 27

or by email at: verkauf@bruchsteinplatten.de

INQUIRY ABOUT SHIPPING

Further details on shipping

The delivery location must be easily accessible, with a turning possibility available. Delivery is made to the curb. Unloading is mostly done with a tail lift, accompanying forklift, or pallet truck. An asphalted, concreted ground level area is required. Cobblestone pavement is not suitable.

Shipping of sample plates

Since a sample is there to give you the opportunity to comfortably test the plates in color, texture, surface, and feel from home, the shipping will be free of charge via DHL parcel delivery within 2-3 days. As a sample shipment usually contains 3 stones for selection, it is not necessary to order the item more than once. However, anyone who adds the sample item to the shopping cart more than once will have to bear the corresponding shipping costs depending on the quantity.